App “Typewriter” through Norman’s three levels of cognitive processing

Merri Grigoryan
2 min readFeb 21, 2021

Hey folks! I continue the course I’ve wrote about during this article. You can check out the previous challenge as well.

The fourth callenge was this question below:

Please identify a product you feel possesses beauty yet offers poor usability, and outline why you feel there is a disconnection between the two. Keep your answer length below three paragraphs!

My response to it was:

One of my favorite passing time habits is writing. I have two great options for it(great usability, but minimalistic design) and 1 beautiful yet not so usable option and today I’ll concentrate on the latter. So, it is an android app called Typewriter. I like the way it looks: almost as if a real typewriter with its awesome old-fashioned font. And I love how it makes sounds every time I press keyboard keys(it accompanies each key with a particular sound that the typewriter makes).

But there are some usability issues I encounter while using the product:

  • The menu icons are inconsistent, steppers of font size and roughness are hard to tap, icons disappear after a while(5 seconds) and it prevents me from finishing my goal.
  • After deleting a sentence, the typewriter’s arrow can be placed out the paper and I must tap the remove key a lot to achieve the paper.
  • After clearing the content it can leave a trace.
  • I also had a hard time removing the last letter of the sentence.

Just looking at the beautiful product is enough to use it once, but to use it always it should have great usability and let us tell a story about it(and us as well).

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Merri Grigoryan

Researcher by nature, human-centered from all of my heart, doing my best to covert user pain points into usable and useful solutions.